Refund policy

At Antojos y Sabores, we take pride in making high-quality, handmade Mexican tamales. However, if you are not completely satisfied with your purchase, we’re here to help.

1. Returns

Due to the perishable nature of our products, we do not accept returns. We recommend inspecting your order upon receipt and contacting us immediately if there are any issues.

2. Refunds

Refunds are considered in the following case:

• Incorrect Order: If you  receive the wrong items, please contact us immediately or within 2 hours of receiving your order. We may request photos of the items for verification

Refunds will be processed to the original payment method. Please allow 5-7 business days for the refund to appear in your account.

3. How to Request a Refund

To request a refund, email us or call us within 24 hours of receiving your order. Please include your order number and a brief description of the issue.

4. Non-Refundable Items

• Items purchased on sale or during special promotions are not eligible for refunds.
• We do not offer refunds for customer preference or taste.

We value your business and want to ensure you have the best experience with our products. If you have any concerns, don’t hesitate to reach out.

Thank you for choosing Antojos y Sabores Mexican Cuisine Inc.